Chauncey and Tyriesa
Gwen was an absolute joy to work with! She made the move for our family from Chicago to North Carolina as smooth as possible! We moved house unseen, only FaceTime, no walkthrough until we arrived, due to the short timing for my husband to start his new job! She made sure everything was in order and handled paperwork properly so that there were no issues in timeframe when arriving to our new home. We arrived seconds before the snow storm hit! Before we arrived Gwen made sure everything was clean and working properly, she made sure to send someone out to make sure the heat was working properly before the storm and even offered to put our family in a hotel if they could not fix the issue. She made us feel like we had nothing to worry about and she would take care of everything….and that she did!!! House was beautiful, cleaned from top to bottom and looked almost brand new! She contacted us to check in on us to make sure we arrived safely and even came to collect mail from our home that was piled up from previous owner and returned it to them. She even came and picked up our check off list so that we wouldn’t have to drive the distance to drop it off! She went out of her way to make sure we were comfortable! Whenever we had questions she never left them unanswered and always got back to us right away! She made us feel so welcomed in an unfamiliar place! We are very pleased with our new home and we thank you Gwen so much for everything!
— Chauncey and Tyriesa M