Should You Switch Your HOA Management Company?

Aerial view of a large suburban neighborhood with red and green trees, in early evening sun.

A homeowner’s association (or HOA) is responsible for maintaining the overall quality of life of a community, including property values and neighborhood aesthetics, and setting rules and regulations for said community to abide by.

There are, however, instances where HOA management may not be meeting needs adequately. If your HOA management company lacks reliability or even causes problems, it’s time to consider switching to a new management company.

Here, Block & Associates discusses some telltale signs that switching to a new HOA management company could be the right choice. 

Signs You Might Need a New HOA Management Company

An HOA management company is a big investment. Because of this, ensuring you have a good one is crucial. Some signs you need to make the switch to a new management company include:

Poor Communication

As they say, communication is key — especially with a company hired to help maintain your community. If you frequently find it difficult to receive responses from your management company, whether through email, texts, calls, or another form of communication, it might be time to consider a new HOA management team.

Below-Par Service

Homeowners, vendors, contractors, and others affiliated with a community deserve dependable, quality service from their management. If this isn’t the case for you, you may want to look for another management company. You should be able to rely on your HOA for expertise and prompt service.

Hidden Fees

You should never be surprised by hidden fees. Your monthly costs should always be clearly stated in your agreement with the company. If you’re surprised by hidden fees that weren’t initially accounted for, it’s time to partner with a new company. 

Incomplete Projects  

Efficient HOA management companies will complete a project well from start to finish. If your management team is neglectful and often starts projects they can’t seem to finish, you need a new company. 

A Rise in Homeowner Complaints

Frequent complaints from homeowners indicate an issue with your HOA management company. If disputes between all parties are common, choose a new team to work with.

What To Look for in a New HOA Management Company

Choosing a new HOA management company is no small task. It’s crucial to take your time during the interview process and be ready to ask the right questions. Ensuring their values align with your own is a must. 

A great HOA management company will:

  • Have the proper credentials and certifications needed to do the job
  • Be responsive and complete all services in a timely and efficient manner
  • Know how to exceed the expectations of HOAs, residents, vendors, and all other parties involved

In addition, positive attitudes, a strong work ethic, and critical thinking are all aspects to consider when searching for a new HOA management company.

Choose Block & Associates for Expert HOA Management Services

Block & Associates is the HOA management team for you. Founded in 1996, we have the skills and experience to deliver exceptional HOA management services. We offer free evaluations, security deposit itemization and disbursement, and vendor estimates, so you never have to worry about hidden costs. 

We’ll ensure tenants remain in compliance with rental contracts and help handle the eviction process by using top-tier law firms as needed. We’ll always keep open communication with residents, vendors, and other clients by providing newsletters and tenant notices, as well as 24-hour emergency calling services. Working with us will make life as seamless as possible.

Learn more about the HOA management services offered at Block & Associates. Call today or contact us online to get started.

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