Due to the ongoing Coronavirus (COVID-19) pandemic, we will respond to important or emergency maintenance/repairs as soon as possible based on the severity of the issue; however, please expect some delays. For the fastest response, please submit your maintenance request below. If you have COVID-19, have self-quarantined, or have any potential symptoms, please inform us immediately as we all participate in the shared social responsibility to prevent transmission. Please note this will be kept confidential.
Thank you for allowing Block & Associates Property Management the opportunity to serve you!
If you make your rent payment to Block & Associates, please click to request maintenance. Once signed in, click Maintenance on the left side, and complete your request.
If your problem is not urgent, please expect a response within the next business day.
If your problem is urgent, please call 919-459-6300 and ask to speak to a Property Manager. After hours, follow the prompts to page our emergency service. Calls are returned between the hours of 8 AM and 9 PM.
Urgent issues include, but are not limited to:
- No heat when the outside temp is below 55F
- No air conditioning when the outside temp is above 85F
- Uncontrollable water leak with surrounding damage.
(please turn the water off at the main valve, usually found in a closet on the first floor).
- Circumstances preventing the use of water (hot or cold)
Note: If you make your rent payment to your landlord, you will need to contact your landlord for all maintenance requests.