Frequently Asked Questions for Owners

We understand that with owning a property or investment, there are usually a lot of questions. We have answered some frequently asked ones to help you.

Contact us at 919-459-6300 or by contacting us online for more information!  

Can You Help Me Invest in a Rental Property?

Yes, we are the #1 provider of rental single-family homes and upscale townhomes in the Triangle.  We have had over 24 years of experience with our full-time property managers and real estate experts at assisting both Realtors and landlords learn about the opportunity to invest in residential real estate.  We are well equipped to help you identify the right opportunity and help you prepare for being a landlord.

What Makes You Different From Other Property Management Companies?

There are four things that set us apart:

  1. Our 24 years of experience in the leasing and management of residential properties in the Triangle area
  2. We have the largest and most professional staff
  3. We have been the market leader in residential leasing and management for more than two decades
  4. We pride ourselves in our service model, which is a high-touch, hands-on model

The benefit to you of our size and deep experience is that we know all the possible missteps that can potentially occur, which allows us to guide you through the process of getting your home rented without pitfalls or mistakes.

How Do You Price My Property?

There are many things to consider in properly pricing a property for rent.  We will do an exhaustive analysis of comparable properties.  We will also factor in the age of your property, its current condition, plus the neighborhood and its amenities as we price your home accordingly. The goal is to help you obtain the highest possible rent, from the best possible tenant, while minimizing your vacancy time on market.

How Long Will It Take to Rent My House?

How long it takes to fill a vacancy depends on the time of year, competition, and the condition and price of your home. We will work with you and advise you about what needs to be done to make sure your property is ready for the rental market and is attractive to potential tenants.  There is some seasonality to the rental market with spring and summer being much more active that fall and winter, but homes are rented every month, and we rent more of them than anyone else!

Will I Be Responsible for Utilities, Pest Control, and Other Small Items?

During the term of the lease, your tenant will be responsible for paying the utilities, as well as some small maintenance items. When the property is vacant, those items will be your responsibility. We conduct a detailed move-in inspection and, if we are managing the property, we do a detailed move-out inspection.  If your tenant has a pet, we also do a six-month interim inspection. These inspections are done to make sure the tenant is properly maintaining the home and is abiding by the lease conditions and HOA rules, if applicable.  As a landlord, can order additional interim inspections as often as you wish for a nominal fee.

What If a Tenant Stops Paying Rent?

With the detailed vetting that we do of all potential tenants, we seek to ensure you that your tenants are truly qualified to rent the property.  This reduces the likelihood that your tenants won’t pay rent on time. However, if a circumstance arises where your tenant does not pay rent on time we will investigate the situation, have a conversation with you, and when necessary, begin the eviction process. Obviously, we would also start the process of finding a new tenant.  In the case of an eviction, we work with the very best landlord-tenant attorneys in our market, and you will receive a favorable rate for their legal services.

Maximize Your Rental’s Potential With Property Management You Can Trust

With the detailed vetting that we do of all potential tenants, we seek to ensure you that your tenants are truly qualified to rent the property.  This reduces the likelihood that your tenants won’t pay rent on time. However, if a circumstance arises where your tenant does not pay rent on time we will investigate the situation, have a conversation with you, and when necessary, begin the eviction process. Obviously, we would also start the process of finding a new tenant.  In the case of an eviction, we work with the very best landlord-tenant attorneys in our market, and you will receive a favorable rate for their legal services.

To get started, contact us at 919-459-6300 or contact us online for more information.

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